Key Services
1. Single Point of Contact for Azure Cloud Issues:
Dedicated support team for all Azure-related inquiries and problems.
Streamlined communication and resolution processes.
2. On-Demand Support:
Prompt assistance for urgent issues and ad-hoc requests.
Flexible support options to meet varying needs.
3. Workload and Cost Optimization:
Expert analysis and recommendations to improve resource utilization and reduce costs.
Right-sizing of workloads to ensure optimal performance and efficiency.
4. Infrastructure Management:
Sizing and re-sizing of workloads based on demand and performance requirements.
Detailed monthly billing reports for transparent cost tracking and optimization.
5. Monitoring and Reporting:
Server monitoring (CPU, RAM, Storage) for proactive performance management.
Network monitoring (Bandwidth, Port) to ensure network health and security.
Monthly health reports (Resource Utilization, Azure Service Health, Incident/Change Reports, Security Recommendations) for comprehensive insights.
6. Alerts and Notifications:
Custom threshold-based alerts and notifications to proactively address potential issues.
Timely communication and response to critical events.
8. Automation and Infrastructure as Code (IaC):
Running of Terraform code for automated infrastructure provisioning and management.
Verification of infrastructure created to ensure accuracy and consistency.
9. Collaborative Approach:
Close collaboration with clients to understand their specific needs and goals.
Tailored solutions and support based on individual requirements.
Supported Services
Infrastructure & Networking
Virtual Machines, Virtual Networks, VNET Peering, VPN, Load Balancer, Application Gateway, Traffic Manager, Managed Disks, Azure Migrate
Applications and Services
Applications and Services
Azure Kubernetes Service, Azure App Service, Application Insights, Logic Apps, API Management, Azure Active Directory, Azure DB Migration
Storage and Data
Storage and Data
Storage (block/page blob, table, queue, file), Azure File Storage, Key Vault, Azure Backup, Azure Site Recovery
Additional Services
Additional Services
Azure Resource Manager, Azure Monitor, Azure Security Center, Azure Private Link, Azure Functions
